Online Dispute Resolution
Mandatory information according to the Regulation (EU) No 524/2013 of the European Parliament and of the Council:
The Online Dispute Resolution website is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. This ODR platform may be found at: http://ec.europa.eu/consumers/odr/.
The email for any claims is: firstname.lastname@example.org